Privacy Policy

Privacy Policy – www.seco-sign.de

Hereinafter we inform you about the nature, scope and purpose of the processing of your personal data when using our website and online shop. Personal data is any information that relates to an identified or identifiable natural person.
The person responsible (“controller”) within the meaning of the EU General Data Protection Regulation (GDPR) is the natural or legal person which, alone or jointly with others, determines the purposes and means of the processing of personal data. The controller within the meaning of the GDPR for the personal data processed by the provider of this website is:

SECO SIGN GmbH
Haager Strasse 10
81671 München, Germany

Telefon: +49-(0)89-4483881
E-Mail: info@seco-sign.de
Represented by: Simone Riedl

When you visit our web site

When you visit our website, our server collects the following information from your device: browser type and version, operating system used, the previously visited web page, IP address, and time of the page view.
We collect and process this data in order to ensure the trouble-free operation of our website and to detect, fend off and prosecute a misuse of our services. Furthermore, we use the collected data for statistical purposes to evaluate, for example, by which devices and browsers our shop is accessed in order to improve and adapt our offer to our customers’ needs on an ongoing basis. This data processing is based on Article 6 par. 1 f GDPR.
We will delete the aforementioned data no later than twelve months after they have been collected.

When you place an order

When you place an order, we process your name, the delivery address, your phone number and your e-mail address, as entered by you during the ordering process. We will also process any additional information provided by you voluntarily during the ordering process (such as other telephone numbers or discriptions).
We process this data electronically for the proper performance of the contract, in particular for shipping, invoicing, accounting, and processing of returns and complaints. This data processing is based on Article 6 par. 1 b GDPR.
We store this data until all mutual claims arising from the respective contractual relationship with you have been completely settled and the commercial and fiscal retention periods to which we are subject have expired.
To conclude a contract between you and us, it is necessary that we receive your name, delivery address and e-mail address. The necessity of providing this data arises from various statutory regulations (eg. § 312i par. 1 and 3 BGB [German Civil Code], § 14 par. 4 UStG [German Turnover Tax Act]. Without providing this data, you cannot conclude a contract with us.
We refrain from using automated decision-making or profiling for deciding whether or not to conclude a contract.

Shipping and Payment

When we ship physical goods in order to perform a contract, we may transmit your name and delivery address to our shipping service provider for the purpose of delivering the shipment to you and, if necessary, for returns back to us, on the basis of Article 6 par. 1 b GDPR.
To process your payment, the payment service provider chosen by you will collect and process, on your behalf, your name, your credit card or account number and/or further data necessary for the chosen payment method. The privacy policy of the payment service provider chosen by you shall apply.
Upon receipt of a payment, we process the data transmitted to us by the payment service provider.
This data processing takes place according to Article 6 par. 1 b GDPR. We shall store this data until all mutual claims arising from the respective contractual relationship with you have been completely settled and all commercial and fiscal retention periods to which we are subject have expired.

Processors

As a technical service provider for the operation of our website on the Internet, we use the services of 1&1 (1&1 Internet AG, 56410 Montabaur) as Processor according to Article 28 GDPR
Furthermore, we use services of econcess GmbH for processing data according to Article 28 GDPR.

Contacting us

If you send us a message via the contact function on your website, we will process your personal data entered (your name and e-mail address) along with your message (legal basis: Article 6 par. 1 a GDPR).
If you send us a message by e-mail, we will save your message along with the sender details (your name and e-mail address) in order to be able to answer it and also to respond to possible subsequent questions (legal basis: Article 6 par. 1 f GDPR). For the reception, storage and sending of e-mails, we use an e-mail provider who acts for us as a processor in accordance with Article 28 GDPR.
This data processing is based on our legitimate interest to answer your request and handle possible follow-up requests from you (Article 6 par. 1 f GDPR). We will erase the information collected from your message no later than twelve months after the last communication with you on your request, subject to the provision in the following paragraph.
If you send us a message with information legally relevant for the contractual relationship (e.g. a withdrawal or a complaint), the legal basis for the processing is Article 6 par. 1 b GDPR, regardless of how you transmitted your message to us. In such a case, we will erase the data related to your message as soon as all mutual claims arising from the contractual relationship have been completely settled and the commercial and fiscal retention periods have expired.

If you have subscribed to our newsletter, we will inform you by e-mail about new offers and functions of our shop. You will not receive more than one newsletter a week. You can object to the use of your e-mail address for advertising purposes at any time in any form, without incurring any costs other than transmission costs at the basic rate.
This data processing is based on your consent in accordance with Article 6 par. 1 a GDPR. If you revoke your consent to the use of your e-mail address for advertising purposes, we will delete your e-mail address from our mailing list.

Use of Cookies

Insofar as you have consented to the use of cookies, we place one or more cookies on your device. This is a small text file that we use to recognize your device when you return to our shop for a later visit. With the help of the cookie we can also analyze certain user behavior, for example, which products you are looking at, how long you stay on our site and when and how often you return to our shop. We will delete a cookie no later than twelve months after your last visit to our shop.
This data processing is carried out on the basis of our legitimate interest to better tailor our product range to the wishes of our shop visitors and to optimise the shop functions and the efficiency of advertising measures (legal basis: Article 6 par. 1 f GDPR).
Regardless of whether you have consented to the use of cookies on our website, you can prevent the placing of cookies by going into the cookie settings of your Internet browser and off the use of cookies for our site or for all websites. In your browser settings, you can also delete cookies already stored.

Google Services

We use certain services provided by Google for our website. If you visit our website from any location in the European Union, Norway, Iceland, Liechtenstein or Switzerland, "Google" is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, otherwise the Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
To the extent services are provided by Google LLC in the United States, under the terms of the EU-US Privacy Shield Agreement, Google has undertaken to comply with European Union data protection law.
For general information about Google´s data usage, please visit Google at https://policies.google.com/technologies/partner-sites ("How we use data from websites or apps where our services are used").

Google Analytics

We use Google Analytics, a web analytics service provided by Google. Google places cookies on your device. These cookies allow Google to collect information about how you use our website. This information is transmitted to a server of Google, evaluated there and made available to us. The legal basis is Article 6 par. 1 f GDPR, namely our legitimate interest in the evaluation and optimization of our website.
We use Google Analytics with activated IP anonymization. This means that your IP address is usually shortened within the scope of the GDPR so that the IP can no longer be relied upon by you. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. The IP address provided by your browser will not be merged with other data provided by Google. You may prevent the use of cookies by selcting the appropriate settings on your browser.

Google reCAPTCHA

On this website we use the Google feature reCAPTCHA (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland) to determine if a human or a computer makes a specific input in our contact or request form. Google uses the following data to check whether you are a human or a computer: the IP address of the end device used, the website you visit and the captcha is embedded in, the date and duration of the visit , the identification data of the use device Browser an OS type, Google Account, when you are logged in to Google, mouse movements on reCAPTCHA surfaces, and tasks that require you to identify images. The legal basis for the date processing described is Article 6 (1) (f) of the General Data Protection Regulation. We have a legitimate interest in this data processing in order to ensure the security of our website and to protect ourselves from automated input or attacks.
For more information about Google reCAPTCHA and Google’s privacy policy, please visit: https://www.google.com/intl/en/policies/privacy/

Social Media

You may find Social Media Buttons on your website; they can be recognized by the logos of the social media platforms (hereinafter “platforms”) (Facebook: blue “f”, Google Plus: red “g+”, Pinterest: red “p”, Twitter: blue bird silhouette). These are links to the respective platforms based in the United States (USA). Clicking on such a link calls the respective Platform’s website; at the same time, the IP address of your device and the address of the page where the link is placed (“Referrer”) will be transmitted to the Platform in the USA. However, we neither collect nor otherwise process any data related to the use of these social media buttons.

Also we have an online presence on Instagram in order to communicate with the customers, interested persons and platform users and to be able to inform them about our products there. When visiting our Instagram page, Instagram as the person responsible for the use of cookies collects personal data from users. Such data collection through Instagram can also be done by visitors to our site who are not logged in or registered with Instagram. The processing of personal data of users is based on our legitimate interests in an effective information of users and communication with users in accordance with. Art. 6 para. 1 lit. f. DSGVO.
For a detailed discussion of the processing and appeal options, please refer to the following information from Instagram: Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA): http://instagram.com/about/legal/privacy/.

Integration of third-party services

Within our online offer, we make no representations or warranties of any kind based on our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 par. 1 lit. f. GDPR) content or service offerings from third parties to include content and services such as videos or fonts. The respective third party provider must receive the IP address of the user, as he cannot send the contents to the user's browser without the IP address. The IP address is therefore required for the display of this content. We make every effort to use only those contents whose respective providers use the IP address only for the delivery of the contents.

Your Rights

With regard to your personal data we process, you have the following rights:

a) You have the right to obtain a confirmation from us as to whether we process personal data concerning you. If this is the case, we will inform you about the personal data stored about you and the further information in accordance with Article 15 par. 1 and 2 GDPR.
b) You have the right to have your inaccurate personal data rectified without undue delay. Taking into account the purposes of processing, you also have the right to request the completion of incomplete personal data, including by means of providing a supplementary statement.
c) You can demand the erasure of your personal data concerning you under the conditions of Article 17 par. 1 GDPR without undue delay, as far as their processing is not necessary according to Article 17 par. 3 GDPR.
d) You may demand that we restrict the processing of your data if one of the requirements of Article 18 par. 1 GDPR applies. In particular, you can request the restriction instead of an erasure.
e) We will communicate any rectification or erasure of your personal data and a restriction of processing to all recipients to whom we have disclosed your personal data, unless this proves impossible or involves a disproportionate effort. We will also inform you about these recipients if you request it.
f) You have the right to receive the personal data which you provide to us in a structured, commonly used and machine-readable format. You may also request that we transmit the data to another controller without hindrance, where technically feasible.
g) As far as a data processing is based on your given consent, you have the right to, withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of the data processing based on consent before its withdrawal.

RIGHT TO OBJECT: ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, YOU MAY, AT ANY TIME, OBJECT TO PROCESSING OF YOUR PERSONAL DATA; this right applies to a processing, according to Article 6 par. 1 f DPRG, necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
If you exercise your right to object, we will no longer process the personal data in question unless we can demonstrate compelling legitimate grounds for processing that override the interests, rights and freedoms of you, or for the establishment, exercise or defense of legal claims.
IN CASE WE PROCESS PERSONAL DATA FOR DIRECT MARKETING PURPOSES (E.G. NEWSLETTER), YOU MAY, AT ANY TIME, OBJECT TO PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING, WITH THE RESULT THAT WE WILL NO LONGER PROCESS YOUR DATA FOR THESE PURPOSES.

If you believe that the processing of your personal data is in breach of the GDPR, you may lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement. This does not exclude other administrative or judicial remedies.